When I click the black button in the wep app to “water now” or “access control panel” I get a “page not found” message.
Your phone will need to be on the same WiFi network as the control box. Sometimes you will need to turn off 4G data to force your phone onto WiFi. If your phone has found another, stronger WiFi signal, you will need to use your phone settings to ensure it’s on the same network as the control box.
If your control unit is solar powered, make sure it’s turned on and is awake ( light on top is flashing once a second )
If your control box is mains powered, light is flashing and you are on the same network, it might be that your router is not letting the control box serve the dashboard on your network. First try turning the control box off and on; when you hear the double beep indicating “network connected” then you can try the black button again. If that doesn’t work, we have found that restarting your home router can solve the problem.
The black “device control panel” button in the web app will take you to the last known IP address for the control unit. If the control unit IP address has changed ( perhaps you have changed your home WiFi hardware, or sometimes this happens from time to time by itself on some networks ), you’ll need to use the device WiFi network to connect directly to it instead.
The device WiFi network is “harvst-XXXX” where the Xs are replaced by a unique value for your control box.
Now I’m no Elon musk but I’m pretty sure I’ve exhausted all avenues to no avail. Bit of a long shot but is there anyone fairly local to seaford ( East Sussex ) that is experienced with this product and app, able to come and help me set it up? I’m still unable to connect it to my phone. At the moment I’m going through 120 litres of water every 2 days and it’s going to ruin the plants. Im sure the product is as good as I’ve heard but I can’t help feeling it could be a tad more user friendly. Please help, happy to pay for the persons time
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Is it the black button in the first image that you're pressing?
When I click the black button in the wep app to “water now” or “access control panel” I get a “page not found” message.
Your phone will need to be on the same WiFi network as the control box. Sometimes you will need to turn off 4G data to force your phone onto WiFi. If your phone has found another, stronger WiFi signal, you will need to use your phone settings to ensure it’s on the same network as the control box.
If your control unit is solar powered, make sure it’s turned on and is awake ( light on top is flashing once a second )
If your control box is mains powered, light is flashing and you are on the same network, it might be that your router is not letting the control box serve the dashboard on your network. First try turning the control box off and on; when you hear the double beep indicating “network connected” then you can try the black button again. If that doesn’t work, we have found that restarting your home router can solve the problem.
The black “device control panel” button in the web app will take you to the last known IP address for the control unit. If the control unit IP address has changed ( perhaps you have changed your home WiFi hardware, or sometimes this happens from time to time by itself on some networks ), you’ll need to use the device WiFi network to connect directly to it instead.
The device WiFi network is “harvst-XXXX” where the Xs are replaced by a unique value for your control box.