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No update on app recieved
Jamangle
27 Mar, 08:11
Hi, my app hasn't updated and I can't seem to connect to my box when connected to its direct WiFi
It also is not recieving any updated I make in the app
Please help!
Jamangle
27 Mar, 19:36
Last temp reading was two days ago if that helps
Jamangle
31 Mar, 16:13
Can anyone help?
Chris
ADMIN
31 Mar, 16:59
Hi Jamangle,
When you try to connect your phone to the control unit wifi network ( I assume a watermate? ), what problem do you encounter exactly? Can you let me know which step from this guide you stop at?:
link
Jamangle
31 Mar, 17:09
It just stops at step 2. I'm connected, but I can't load the admin screen
Chris
ADMIN
31 Mar, 17:10
OK, thanks. Can you send a screen shot which shows the full screen, including the URL ( IP address ) you are trying to reach?
Jamangle
31 Mar, 17:42
Note this has been working fine for like 2 years. It just stopped for no reason
Jamangle
31 Mar, 17:43
Attached
Jamangle
31 Mar, 17:46
Not sure this app is allowing me to upload. It just says "object object"
Chris
ADMIN
31 Mar, 17:47
OK it might be too large. Let's take this to a support ticket. Can you email support @ harvst. co. uk and reference this forum thread?
Jamangle
31 Mar, 17:47
192.168.1.173 is the ip. "This site may be permanently down or have moved to a new address"
Jamangle
31 Mar, 17:57
Done
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It also is not recieving any updated I make in the app
Please help!
When you try to connect your phone to the control unit wifi network ( I assume a watermate? ), what problem do you encounter exactly? Can you let me know which step from this guide you stop at?: link