Growing indoors / H series

Growing indoors / H series »
Nutrient / EC sensor intermittent

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Chris
ADMIN
07 Feb, 20:19
We are investigating an issue where the nutrient sensor ( EC reading ) on the H-series is not 100% reliable. Symptoms are a -!- showing on the screen, or an "EC" fault code.

At the moment, we're note sure if it's a hardware or firmware problem.

Watch this space for updates.

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Nick
09 Mar, 08:23
Hey Chris! Any updates on this? I’m seeing the same issue on my H3. Thanks!

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Chris
ADMIN
09 Mar, 08:54
Hi Nick, some progress, though no complete answer yet. It's definitely the hardware that's failing, since a replacement sensor fixes the problem. As for whether it's a water ingress or electronic failure, hard to say. Some sensors last months and some only weeks.

We're testing some sensors out of water to see if they fail. Will let you know when we reach a conclusion.

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Nick
09 Mar, 10:39
Mine has been working and failing intermittently since it arrived

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Amyl0359
29 Mar, 09:16
Mine has also had EC error from day 2. So frustrating I thought it was a me problem but look forward to hopefully having a fix soon.

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Alan
01 Apr, 10:01
My H3 has also got EC=0 and tank temp=0

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JohnMA71
30 Apr, 17:43
My nutrient sensor worked when I first started my H2 then the following day I got -!- and EC error on the screen and EC=0 and tank temp 0 in the app.
Today I'm still getting-!- and EC error on screen but the app now shows an ec value and a temp of 16

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JohnMA71
27 Jun, 13:38
Is there any update on this? It's been 2 months now without it working.

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Alan
06 Sep, 13:17
Anything further on this issue?


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