I can't see reference to it anywhere, but great to see that battery voltage is now plotted on the data graph.
This helped explain why my unit had patchy connection for a few days, it seems it ran the battery flat ( starting at 16v it then eventually woke at around 11/12v ) with a 43 minute ( !? ) pump but has since charged back up and is working great.
Just to let you know in case this was related to an update or something?
Further to the above, I've had another instance that the pump goes to water as normal. Then goes "dead" for a couple of days where it doesn't check in, apparently because the battery is completely drained by something.
After a couple of days, it gets enough charge to start reconnecting.
Please can you look into this, it doesn't seem right. The link you sent before implies "it's not really pumping longer than normal" but in this case something is running the battery flat.
The battery had been steady at 16v. Went offline and then reappeared at 12v and now working its way back up.
Ooh, you're right. That's symptomatic of something causing the brain chip to lock, but not reboot ( a reboot would turn off the pump ). It's not something I've seen before, but you've had it twice. I don't suppose it managed to log anything before locking? ( on the device control panel: settings > view logs ) ... unfortunately a lock / crash usually can't be logged.
Does it look like the pump may have actually been running for all that period ( wet everywhere! ), or was the unit just staying on / discharging in a dormant state?
Thanks Chris, sorry it took me so long to check and now the logs don't go back that far. I'm not sure if the logs are now uploaded to you, if it happens again then I'll check more quickly.
Yes, I think it did pump for a long time, although I'm not sure as didn't go in the greenhouse for a few days. I'm not sure how long it would have run for until the battery was empty!
OK, so I've just had this happen again.
On the 23rd I wanted to water both zones, I used the button to water zone 1 ( 30 seconds - i watched this ). Then tried to water zone 2 but the button/ unit wouldn't respond.
The unit then was offline for some time and when it's back on the 24th the battery had dropped from 16v to 11v, but without doing anything else.
Thanks Simon, that's interesting. I can't pinpoint the problem at the moment... gathering more data. Someone else had this recently. Does it look like it pumped water during that extended off period? That's the only thing which would pull the battery down that much.
This helped explain why my unit had patchy connection for a few days, it seems it ran the battery flat ( starting at 16v it then eventually woke at around 11/12v ) with a 43 minute ( !? ) pump but has since charged back up and is working great.
Just to let you know in case this was related to an update or something?
Have a look on our support docs for "watering longer than expected" : link
Chris
After a couple of days, it gets enough charge to start reconnecting.
Please can you look into this, it doesn't seem right. The link you sent before implies "it's not really pumping longer than normal" but in this case something is running the battery flat.
The battery had been steady at 16v. Went offline and then reappeared at 12v and now working its way back up.
Does it look like the pump may have actually been running for all that period ( wet everywhere! ), or was the unit just staying on / discharging in a dormant state?
Yes, I think it did pump for a long time, although I'm not sure as didn't go in the greenhouse for a few days. I'm not sure how long it would have run for until the battery was empty!
On the 23rd I wanted to water both zones, I used the button to water zone 1 ( 30 seconds - i watched this ). Then tried to water zone 2 but the button/ unit wouldn't respond.
The unit then was offline for some time and when it's back on the 24th the battery had dropped from 16v to 11v, but without doing anything else.
Note the graph says 2 min 30 sec watering, but it was just the standard 30 seconds, I watched it do this and then stop responding.